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Friday, 09 December 2016 12:19


One number for Breckland

Breckland Council is switching to one main customer contact number – 01362 656 870 – with new, simple touch-tone options to make it quicker and more convenient for customers to contact us.


By switching to one easy-to-remember number with touch-tone dialling options, customers can:

  • Reach the right services and information, first-time

  • Beat the queue by leaving a message and requesting a call-back

  • Make simple automated payments (Eg: Council Tax) at any time


For now, all other existing customer contact numbers (Eg: Housing or Council Tax) will continue to work, but will be phased out by 1 April 2017.


Direct dial numbers into the Council, or to individual officers, will continue to work as usual.